Shipping & Delivery
We know you can’t wait to get your new items! Here is our shipping and delivery policy to help you understand when you can expect to receive your order.
Processing Time
All orders are processed within 1-3 business days after they are placed. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be longer than usual. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
We are proud to offer free standard shipping on all orders. Your order will be delivered based on the shipping method you select at checkout.
Shipping times are provided as estimates and are not guaranteed. The following shipping options are available:
- Standard Shipping: 7-14 Business Days
- Express Shipping: 5-7 Business Days
Please note that these delivery estimates apply from the date your order is shipped, not the date it is placed. Business days are Monday through Friday, excluding holidays.
How Will I Know When My Order Has Shipped?
You will receive a shipping confirmation email as soon as your order has left our warehouse. This email will contain your tracking number and a link to track your package online.
If you have not received your shipping confirmation email within 5 business days of placing your order, please check your spam or junk mail folder. If you still cannot locate it, please contact us for assistance.
Do You Ship Internationally?
We currently do not ship internationally. We only ship within the United States.
Damaged Items
In the rare event that your items arrive damaged, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that are marked as delivered by the carrier. If you have any concerns about the security of your delivery location, we recommend using an address where you know you will be available to receive the package.
Change of Delivery Address
For your security, any changes to the shipping address must be made before your order has been processed and shipped. Once an order is in the fulfillment process, we are unable to modify the delivery address.
Undeliverable Packages
Occasionally, a package is returned to us as undeliverable. If this happens, we will contact you to arrange for re-shipping. Please note that additional shipping fees may apply for re-sending undeliverable packages.
Delivery Delay
We are not liable for any delays in delivery that are caused by the shipping carrier, weather conditions, or other events that are outside of our direct control.